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Shimadzu offers the most comprehensive service and support for our customers. Take your pick from one of three Service & Support Contract options or make use of our 24-hour Virtual Support for troubleshooting and maintenance from our Global partners. 

Service & Support

Shimadzu manufactures a wide range of analytical instruments for the scientific community used in research, quality control and contract testing. Ensuring that your Shimadzu instrumentation is performing at peak performance is what we do best. Choose the service plan that meets your needs!

To contact a Shimadzu representative use our online enquiry forms. 

Click here for a full listing of our Australasian locations and contact details.



You can choose from a selection of three service contracts including our premium Platinum Plan, extended warranty Gold Plan and preventative maintenance Silver Plan.

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