Japanese Caring Service

Many Japanese companies have now expanded their business globally. These global sites often are required to follow the SOP for the analytical instruments and testing equipments in accordance with those of their headquarters in Japan.

Shimadzu will assist customers with transferring their headquarters SOP to laboratories or QA departments all over the world by dispatching well-trained Japanese FE from Shimadzu Access, Japan’s service company.

Shimadzu will provide the same consistent world class PM and repair service regardless of location.

Availability depends on countries and areas.

ASSIST plan is an international service agreement with 1 PM by Japanese FE visit to the customers’ sites outside Japan.
ASSIST: A-grade Service for Shimadzu Instruments from Shimadzu Tokyo